NHS Manchester University

SAGE & THYME: Teaching everyone to listen - Welcome

SAGE & THYME: a communication skills workshop about listening to people who are worried.

We now have online versions of some of our training - see here

You can book spaces on our existing online or face-to-face training dates in Manchester, or you can contact us for prices to organise SAGE & THYME training (online or face-to-face) specifically for your organisation.

 

‘SAGE & THYME’ is a mnemonic that provides a memorable structure for conversations, based on the evidence behind effective communication skills: Setting – Ask – Gather – Empathy – Talk – Help - You – Me – End.  

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The SAGE & THYME foundation level workshop is taught to 30 participants in 3 hours by three trained SAGE & THYME facilitators, using group work, a presentation and conversation rehearsals.

The SAGE & THYME Online workshop (equivalent to SAGE & THYME Foundation Level and delivered normally on Zoom) is taught to 20 participants in 2 hours 45 min by two trained SAGE & THYME facilitators, using group work, a presentation and conversation rehearsals.

Find out more about  the SAGE & THYME foundation level workshop

Find out more about SAGE & THYME Online

There are over 10 publications on SAGE & THYME.

See the papers, reports, independent evaluations and textbooks on SAGE & THYME

The SAGE & THYME foundation level workshop has been adopted by over 60 NHS Trusts, CCGs, charities, councils, universities and hospices around the UK.

Read case studies

See which organisations run the workshop

Manchester University NHS Foundation Trust (MFT), teaches (via the SATFAC course) and licences other organisations to deliver SAGE & THYME foundation level workshops to their staff, students and volunteers.

Find out about running the SAGE & THYME foundation level workshop in your organisation

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The SAGE & THYME for advance care planning workshop (S&T ACP) was developed with the Lancashire and South Cumbria Cancer Network.  It teaches effective communication skills to open an advance care planning conversation, and is suitable for GPs, community matrons and other staff who have experience of advance care planning.  

Find out more about SAGE & THYME ACP

Click on 'About SAGE & THYME' to see the menu of pages for this web site.

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Listening skills

“Excellent way of learning how to communicate more effectively with patients or relatives, as with all communication skills, this course demonstrated an effective approach to using your listening skills, and relating back, that shows the patient or relative that they are being listened to and understand but in an empathic way. I have had need to use these skills taught that day recently and has been most effective and beneficial to all concerned.” 

The University of Northampton Institute of Health and Wellbeing, Frail and Elderly Workforce Development Evaluation Report

Latest news

New web site is coming soon!

8 January 2024

Over the last few months, we have been working behind the scenes on a new web site.

It has been ten years since we created the web site and technology has moved on a lot since then.

Our new web site will work just as well on a smartphone as on a computer and it should be launched within the next few months.

New web site screenshot