NHS Manchester University

Welcome to SAGE & THYME ®

SAGE & THYME: a communication skills workshop about listening to people who are worried.

 

‘SAGE & THYME’ is a mnemonic that provides a memorable structure for conversations, based on the evidence behind effective communication skills: Setting – Ask – Gather – Empathy – Talk – Help - You – Me – End.  

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The SAGE & THYME foundation level workshop is taught to 30 participants in 3 hours using three trained SAGE & THYME facilitators, using group work, a presentation and conversation rehearsals.

Find out more about  the SAGE & THYME foundation level workshop

There are over 10 publications on SAGE & THYME.

See the papers, reports, independent evaluations and textbooks on SAGE & THYME

The SAGE & THYME foundation level workshop has been adopted by over 60 NHS Trusts, CCGs, charities, councils, universities and hospices around the UK.

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Manchester University NHS Foundation Trust (MFT), teaches (via the SATFAC course) and licences other organisations to deliver SAGE & THYME foundation level workshops to their staff, students and volunteers.

Find out about running the SAGE & THYME foundation level workshop in your organisation

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The SAGE & THYME for advance care planning workshop (S&T ACP) was developed with the Lancashire and South Cumbria Cancer Network.  It teaches effective communication skills to open an advance care planning conversation, and is suitable for GPs, community matrons and other staff who have experience of advance care planning.  

Find out more about SAGE & THYME ACP

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"[The] SAGE & THYME model made me listen to the patient's concerns and address their real issues, not what I presumed. Reassurance given at each visit to his concern, which was 'how will I be at the end, will I be asleep?' This man has leukaemia, white cells low so infection will be his cause of death eventually. All treatment stopped. [Using the SAGE & THYME model] made him address his idea of support - now has realised his best friend will ensure his wife will be cared for and will help her sort financial things out after he dies.  He feels 'prepared for dying'."

Janet Collins, Professional Development Lead - District Nursing, Bridgewater Community Healthcare NHS Trust

Latest news

Accessible delegate materials

14 October 2019

We are pleased to announce that we have created an audio description of the Cleveland Clinic empathy film (that is shown in the SAGE & THYME Foundation Level workshop) for visually impaired people.

It is suggested that such delegates are informed of the link before the workshop, so that they can download the recording on to their phone, to listen to, either before the training, or whilst the film is playing during the workshop (if they bring earphones/headphones).

The audio description is in addition to the other delegate resources we have already created for people with impairments (e.g. dyslexia, blindness).

All SAGE & THYME facilitators can have access to these materials by contacting us directly, or by visiting the trainer area of this web site for more information.

Accessibility image - Image by Cris Renma from Pixabay