NHS Manchester University

Welcome to SAGE & THYME ®

SAGE & THYME: a communication skills workshop about listening to people who are worried.


‘SAGE & THYME’ is a mnemonic that provides a memorable structure for conversations, based on the evidence behind effective communication skills: Setting – Ask – Gather – Empathy – Talk – Help - You – Me – End.  

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The SAGE & THYME foundation level workshop is taught to 30 participants in 3 hours using three trained SAGE & THYME facilitators, using group work, a presentation and conversation rehearsals.

Find out more about  the SAGE & THYME foundation level workshop

There are over 10 publications on SAGE & THYME.

See the papers, reports, independent evaluations and textbooks on SAGE & THYME

The SAGE & THYME foundation level workshop has been adopted by over 60 NHS Trusts, CCGs, charities, councils, universities and hospices around the UK.

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See which organisations run the workshop

Manchester University NHS Foundation Trust (MFT) in collaboration with TRUSTECH, teaches (via the SATFAC course) and licences other organisations to deliver SAGE & THYME foundation level workshops to their staff, students and volunteers.

Find out about running the SAGE & THYME foundation level workshop in your organisation

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The SAGE & THYME for advance care planning workshop (S&T ACP) was developed with the Lancashire and South Cumbria Cancer Network.  It teaches effective communication skills to open an advance care planning conversation, and is suitable for GPs, community matrons and other staff who have experience of advance care planning.  

Find out more about SAGE & THYME ACP

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Impact on staff

“Busy ward, busy workload, patient displaying emotions and concerns pre-op (due for surgery today). Use model to delay further discussion to appropriate time. Again use model to discuss concerns after busy time passed to structure conversation.”


S&T foundation level workshop participant

Latest news

Free SAGE & THYME Foundation Level workshop places celebrating 70 years of the NHS

6 June 2018

We are pleased to announce that to encourage new organisations interested in adopting the SAGE & THYME Foundation Level workshop to find out more about it, we are offering them the chance to ‘try before they buy’.

This offer is SAGE & THYME’s contribution to celebrating 70 years of the NHS, and will therefore last until 31 Dec 2018.

We are offering two free places (normally costing £90 each)* for two members of staff within an organisation that is not currently running the SAGE & THYME training, to attend a SAGE & THYME Foundation Level workshop at Wythenshawe Hospital in Manchester.

Attending the workshop will provide a clear understanding of how the workshop is delivered and what participants learn, and help the organisation to decide if and how it could adopt and run the SAGE & THYME communication skills training for its own staff, students and volunteers.

Contact us for more information.

*Subject to availability – terms and conditions apply