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People get worried or upset - that's natural.
They often need a good listener - that's not so easy.
SAGE & THYME guides the listener - it's that simple!
- It’s an evidence-based structure to use when speaking with people (e.g. patients, colleagues, anyone).
- It’s taught in an interactive communication skills workshop, either face to face or online.
- The training is suitable for anyone, at any level and requires no previous knowledge.
- We can teach SAGE & THYME workshops for your staff, students and volunteers.
- Our priority is to teach your staff to run the SAGE & THYME workshop, so that you have control.
Why your staff and patients need SAGE & THYME training
Watch this video to learn about the impact of SAGE & THYME training on patients and staff
Want to see how SAGE & THYME training works in action?
Attending a SAGE & THYME Online workshop is the easiest way of seeing what the training is all about.
We can run a SAGE & THYME Online workshop just for your team/organisation - contact us for more information.
Discounted price available to hospices who book training before 30 November 2025.
Short explanation of SAGE & THYME
Watch this short video to understand how using SAGE & THYME in a conversation works
Quick links
Benefits of using SAGE & THYME
How using the SAGE & THYME structure in conversations benefits patients and staff, students and volunteers
Want to improve your own communication skills?
Why using the SAGE & THYME structure is helpful and what the training will teach you
What is SAGE & THYME?
It's a mnemonic, a structure and a training workshop.
Want to improve communication skills in your organisation?
Why teach SAGE & THYME to your people, how we work with you and the steps to take
Organisations licensed to teach SAGE & THYME
Organisations that currently have a licence (organisational/network) to teach SAGE & THYME workshops
Patient stories
Videos of people who have used SAGE & THYME in a conversation with a worried person and how it helped
What people say about SAGE & THYME
Quotes about how using SAGE & THYME in a conversation is helpful to the worried person, as well as the listener, and being a SAGE & THYME facilitator
Case studies
Read case studies about why and how various organisations teach SAGE & THYME workshops
The evidence
Summary on the research findings for SAGE & THYME, plus papers, textbooks and independent evaluation
Looking for our prices?
Find information on the cost of our training, licence, e-learning and reminder cards
Looking for course dates?
Find a description of each course and the dates they ae run in Manchester
Latest news
Study Day resources are now live!
The PowerPoint slides and the recording are now available from our annual Study day held online on 20 November 2025.
Short video about the benefits of SAGE & THYME
Please watch our new video! It explains how simply listening, really listening, can help both patients and staff.
Have any questions?
You can ring or email us - there is normally someone in the office Monday to Friday.