NHS Manchester University

SAGE & THYME: Teaching everyone to listen - Welcome

SAGE & THYME: a communication skills workshop about listening to people who are worried.

We now have online versions of some of our training - see here

You can book spaces on our existing online or face-to-face training dates in Manchester, or you can contact us for prices to organise SAGE & THYME training (online or face-to-face) specifically for your organisation.

 

‘SAGE & THYME’ is a mnemonic that provides a memorable structure for conversations, based on the evidence behind effective communication skills: Setting – Ask – Gather – Empathy – Talk – Help - You – Me – End.  

Read testimonials

The SAGE & THYME foundation level workshop is taught to 30 participants in 3 hours by three trained SAGE & THYME facilitators, using group work, a presentation and conversation rehearsals.

The SAGE & THYME Online workshop (equivalent to SAGE & THYME Foundation Level and delivered normally on Zoom) is taught to 20 participants in 2 hours 45 min by two trained SAGE & THYME facilitators, using group work, a presentation and conversation rehearsals.

Find out more about  the SAGE & THYME foundation level workshop

Find out more about SAGE & THYME Online

There are over 10 publications on SAGE & THYME.

See the papers, reports, independent evaluations and textbooks on SAGE & THYME

The SAGE & THYME foundation level workshop has been adopted by over 60 NHS Trusts, CCGs, charities, councils, universities and hospices around the UK.

Read case studies

See which organisations run the workshop

Manchester University NHS Foundation Trust (MFT), teaches (via the SATFAC course) and licences other organisations to deliver SAGE & THYME foundation level workshops to their staff, students and volunteers.

Find out about running the SAGE & THYME foundation level workshop in your organisation

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The SAGE & THYME for advance care planning workshop (S&T ACP) was developed with the Lancashire and South Cumbria Cancer Network.  It teaches effective communication skills to open an advance care planning conversation, and is suitable for GPs, community matrons and other staff who have experience of advance care planning.  

Find out more about SAGE & THYME ACP

Click on 'About SAGE & THYME' to see the menu of pages for this web site.

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SAGE & THYME made a difference to patients

I wanted to let you know how valuable I found the recent training for SAGE & THYME.  The very next day I got the opportunity to use this training three times, to listen to patients who were distressed.  I was thanked by each one of them following our interaction and was told it really made a difference to them and how they felt afterwards.  I have found this so rewarding and really pleased to have made a difference.

Karen Miller, Patient Health and Wellbeing Lead, Wythenshawe Hospital

Latest news

New web site is coming soon!

8 January 2024

Over the last few months, we have been working behind the scenes on a new web site.

It has been ten years since we created the web site and technology has moved on a lot since then.

Our new web site will work just as well on a smartphone as on a computer and it should be launched within the next few months.

New web site screenshot